Office Manager

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

1. Operating Programs that pilot new ideas and address local challenges;
2. Conducting original research to evaluate what works—and what doesn’t; and
3. Providing expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

THE OPPORTUNITY

Brooklyn Justice Initiatives offers people an opportunity to change the direction of their lives. The program transforms how people navigate the legal process of criminal court in Brooklyn, NY, and helps them avoid the harmful effects of incarceration. It provides meaningful early diversion, supervised release for people awaiting trial, and alternative sentencing options. 

Brooklyn Justice Initiatives is seeking an Office Manager. Reporting to the Deputy Project Director of Alternatives to Incarceration, the Office manager will coordinate administrative, fiscal, and front desk operations for the Alternative to Incarceration and Early Diversion portfolio.

Administrative and Fiscal Duties:

• Reconcile organizational credit card transactions and prepare monthly expense reports in a timely manner; conducting any necessary follow ups with vendors, the Center's Accounts Payable team, and/or other appropriate staff;
• Submit and monitor purchase orders, and invoices, and liaise with the Center's Fiscal department for expense tracking;
• Oversee procurement of office supplies, program materials, and other necessary items, ensuring fiscal responsibility;
• Maintain accurate digital and physical records of office expenses;
• Build and maintain internal mechanisms to keep track of purchase request, receipts, and invoices; 
• Maintain systems to receive staff request for purchases; keep track of inventory of program and office supplies; ensuring all supplies are well stocked and organized across BJI office locations (courthouse and community office); and
• Manage incoming and outgoing mail and packages between office spaces (courthouse and community office).

Supervision and Team Support:

• Provide direct supervision to administrative staff, temporary staff, interns, and volunteers;
• Ensure front desk coverage during operating hours by coordinating schedules and providing backup coverage when necessary;  
• Support onboarding of new staff, completing office tours and orientation, including workstation setup, coordinating any keycards, work IDs, and distribution of other necessary materials;
• Assist team members with ad hoc administrative tasks and special projects as needed; and
• Attend required team meetings, trainings, supervisions, and community events (when requested)  

Front Desk and Reception:

• Oversee daily operations for the front desk and waiting room area, ensuring a professional, organized, and welcoming environment;
• Greet visitors and participants, collect basic information, and notify appropriate staff of participant arrivals;
• Address participant needs promptly and professionally, distributing program supplies as needed;
• Monitor and address incoming phone calls, connect callers to appropriate staff or agencies, and take messages when required.

Crisis Management and Security:

• Work with supervisors, security officers, or other appropriate staff to address emergency situations, crises, or escalations within the office;
• Ensure participant and staff safety by adhering to established protocols and responding to urgent situations effectively; and  
• Maintain and update the site’s emergency action plan and coordinate trainings for staff.

Facility and Technology Oversight:

• Resolve facility-related issues by coordinating with the Center's Facilities department, landlord, and/or OCA/DCAS;
• Coordinate with contractors or subcontractors for on-site repairs or maintenance;
• Liaise with the Center's Tech Department to address technology needs, initiate service tickets, and maintain in-house tech request processes;

Event and Space Management:

• Arrange setup and cleanup for special events, group activities, and site visits, including ordering food, setting up technology, organizing furniture, and preparing materials and agendas;
• Maintain organization and cleanliness of shared spaces, such as conference rooms, kitchen, restrooms, and waiting area; and
• Additional tasks as necessary.  

Qualifications: 

• Bachelor's degree with 1-2 years of experience working in an office/human service field;
• At least one year of experience working with justice-involved populations is preferred;
• Bilingual strongly preferred (English/Spanish);
• Familiar and comfortable with computer and tech, hardware and software, strongly preferred;
• Excellent organizational and interpersonal, communication and writing skills required;
• Candidate must be highly organized, have the ability to multitask, and work in a fast-paced environment;
• Willingness and sensitivity to engaging individuals (youth and adults) with mental health and substance use needs;
• Ability to work with people from diverse backgrounds in a culturally-responsive manner;
• Professional demeanor and ability to communicate appropriately with clients, staff, stakeholders, and vendors;
• Proficiency using Google Suite, Slack, and Microsoft programs, such as Word, Excel, and PowerPoint; and
• Ability to lift at least 20 pounds.

Position Type: Full-time, 5 days in-person, weekends and evenings as needed.

Position Location: Brooklyn, New York.

Compensation: The compensation range for this position is $60,000.00 - $72,100 and is commensurate with experience. 

Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.