Clinical Intake Coordinator, Supervised Release Program

THE ORGANIZATION

The Center for Justice Innovation (formerly the Center for Court Innovation) is a non-profit organization that works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. The Center's goal is to identify and resolve as early as possible the challenges that bring people into the criminal and civil legal systems. It does this in a number of ways—by developing and running programs that reduce the need for incarceration and enhance economic opportunity, conducting original research to identify what works, and sharing what we learn from our programming and research with those seeking to transform the justice system around the world.

The Center is an 800-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs

The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research

The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. 

THE OPPORTUNITY

Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court along with community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.

SIJC seeks a Clinical Intake Coordinator for the borough’s Supervised Release Program (SRP). Reporting to the SRP Clinical Director, the Clinical Intake Coordinator will oversee the development, implementation, and day-to-day operations of the Clinical Intake Department, composed of a team of clinicians responsible for providing program intake, comprehensive needs assessment and screenings, periodic emergency intervention, and case assignments for incoming program participants. 

The Clinical Intake Coordinator will leverage significant clinical, supervisory, and program management experience to support the Clinical Intake Specialists in the execution of their responsibilities. Specifically, the Clinical Intake Coordinator will provide clinical and task supervision for the Clinical Intake Specialists, oversee case assignments, mandatory programming assessment and recommendations, service to participants presenting with acute needs, and de-escalation in the courthouse. The Clinical Intake Coordinator will ensure effective cross-team communication and collaboration to prioritize comprehensive and aligned service delivery; proactively identify successes, challenges, and opportunities to strengthen programming; create opportunities for meaningful collaboration, and maximize the use of internal and external resources and expertise. 

The Center for Justice Innovation strongly encourage and seek applications from women, people of color, LGBTQIA community members, as well as individuals with lived experience with the legal system.

Responsibilities include but are not limited to:

• Lead planning and implementation of the SRP intake department in collaboration with site leadership and the SRP Court Reform team;  
• Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team; 
• Maintain effective collaboration with direct practice leadership to ensure comprehensive and aligned service delivery to participants; 
• Provide weekly clinical and task supervision to the Clinical Intake Specialists;
• Provide bi-monthly clinical group supervision to Clinical Intake Specialists;  
• Responsible for quality assurance, monitoring team’s compliance with program requirements and court reporting obligations;
  • Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced; 
  • Responsible for addressing staff deviations from the program model or other unfilled responsibilities;
• Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;
  • Facilitation of bi-weekly meetings across all direct practice teams;
  • Develop and maintain effective communication and collaboration with all other Coordinators and the Compliance team to align direct practice with fidelity to the program model; 
• Responsible for reviewing Clinical Intake Specialists case assignments to determine appropriateness; 
  • Responsible for building and maintaining knowledge of individual case manager’s unique skill sets, strengths, and challenges across approximately 80 case management positions; 
  • Responsible for maintaining knowledge of individual Case Manager’s case loads;
  • Responsible for maintaining knowledge of individual Case Manager’s training achievements and needs; 
• Responsible for reviewing Clinical Intake Specialist’s mandatory programming recommendations to determine appropriateness, prior to submission to the court; 
  • Provide Clinical Intake Specialists with case consultation for service referrals; 
• Responsible for reviewing and signing court notices submitted by the Participant Engagement Specialist;
• Oversee and coordinate de-escalation efforts in response to incidents occurring in courthouse and intake;
  • Advise use of Intake Needs Screener, as necessary; 
  • Co-facilitate and participate in required de-escalation and crisis intervention training;
• Intervene as needs present in the court house requiring supervisory support, including but not limited to speaking on the record in court, de-escalating participants, and coordinating emergency services;
• Maintain professional and positive relationships with court staff, judges, and attorneys;
• Ensure Clinical Intake team is completing daily data entry as required; 
• Support the recruitment, hiring, onboarding, and training for new clinical intake team members; 
• Ensure regular and equitable access to program-related external professional development and training opportunities for all staff; 
• Participate in regular staff trainings to develop program expertise and related skill sets, including required refresher and management trainings;
• This is a non-caseload carrying position;
• Additional relevant tasks, as necessary.

Qualifications: The ideal candidate will have:

• LCSW required;
• 5 years direct practice experience (i.e., therapeutic or case management) required; 
• Minimum 2 years supervisory experience required; 
• Experience in court-based direct practice strongly preferred;
• Experience working in pretrial services strongly preferred; and
• Bilingual (English-Spanish) strongly preferred. 

Position Type: Full-time in-person work required; weekend and evening hours required, as needed.

Position Location: Staten Island, NY

Compensation: The compensation range for this position is $74,200 - $95,500 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and as such, we do not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities, as well as individuals with prior contact with the criminal justice system. Our aim is to create a supportive and respectful environment where every individual, irrespective of their background or identity, feels valued and included.

As of February 10, 2023, New York City Executive Order 25 rescinded the requirement of the COVID-19 vaccination for City workers, new hires, and contracted employees. Accordingly, the Center does not require all new hires be vaccinated against the COVID-19 virus; however, the Center recommends all staff, interns, and volunteers stay up-to-date on the vaccination.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Kindly refer to the job posting for the relevant contact information. If the contact details are not provided, we kindly ask that you refrain from making inquiries via phone or email, as only shortlisted candidates will be contacted.