Case Manager

THE ORGANIZATION

The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit www.innovatingjustice.org.  

The Center is a 900-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs

The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research

The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. 

Center Support

A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. 

THE OPPORTUNITY

The Center’s RISE Project seeks to respond to the intersection of gun violence and intimate partner violence. RISE builds community capacity to prevent and respond to intimate partner violence, engages individuals who are causing harm to take accountability and change their behavior, and supports positive community norms around relationships. RISE’s approach is community-centered, survivor-informed, and holistic, rooted in principles of safety, accountability, and transformative justice.

RISE seeks a Case Manager to join the Transformative Initiatives team, focused on working with people who cause harm in their intimate relationships. Reporting to the Program Manager of Therapeutic Services, the case manager will provide outreach, workshop facilitation, and resource coordination services. 

• Build and maintain strong relationships with community partners, organizations, and stakeholders through the New York City area;
• Develop and maintain thriving relationships with community partners and attend community meetings and events which may take place on evenings and weekends;
• Conduct regular community outreach, canvassing, and participating in community events to promote the program;
• Facilitate workshops based on RISE curriculum with participants;
• Provide direct service for RISE participants, including individualized case management and counseling;
• Work with participants who are causing harm in their relationships to develop and implement action plans based on their goals and specific service needs;
• Conduct outreach, engagement, and program enrollment;
• In collaboration with other RISE staff, create engagement and aftercare plans for all participants;
• Identify and engage client’s support system if needed and provide referrals related to health, school, employment, housing, food security, as needed;
• Provide voluntary referrals to community-based services and maintain communication with service providers to ensure appropriate follow-up;
• Responsible for documenting services and contacts on database and other internal data trackers, as well as additional specific documentation in a timely manner;
• Submit regular monthly reports to the Program Manager to capture pertinent program data;
• Provide coverage and support for other RISE programming as needed;
• Travel throughout the five boroughs to support RISE programming;
• Attend and support at the RISE team event, which may take place on weekends and evenings; and
• Other duties as assigned.

Qualifications: The ideal candidate will have a Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting. This exciting position requires a creative self-starter who can accomplish tasks in a fast-paced environment. Candidates must be comfortable navigating interdisciplinary settings and must be willing to roll up their sleeves and be actively involved in day-to-day operations. Experience with transformative justice frameworks, individual case management, group facilitation and community-based violence prevention preferred. 

Additional Preferred Qualifications Include: 

• At least 2 years of experience in a position directly related to intimate partner violence, community violence and/or a related field;
• Experience in resource coordination and community engagement; and
• Bilingual (English-Spanish) preferred.

Position Type: Full-time, Monday - Friday from 10:00am - 6:00pm.

Position Location: Bronx, NY, with expected travel throughout the five boroughs. 

Compensation: The compensation range for this position is $52,000 - $63,500 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and as such, we do not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities, as well as individuals with prior contact with the criminal justice system. Our aim is to create a supportive and respectful environment where every individual, irrespective of their background or identity, feels valued and included.

As of February 10, 2023, New York City Executive Order 25 rescinded the requirement of the COVID-19 vaccination for City workers, new hires, and contracted employees. Accordingly, the Center does not require all new hires be vaccinated against the COVID-19 virus; however, the Center recommends all staff, interns, and volunteers stay up-to-date on the vaccination.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Kindly refer to the job posting for the relevant contact information. If the contact details are not provided, we kindly ask that you refrain from making inquiries via phone or email, as only shortlisted candidates will be contacted.