Supervisor, Community Improvement

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

1. Operating Programs that pilot new ideas and address local challenges;
2. Conducting original research to evaluate what works—and what doesn’t; and
3. Providing expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

THE OPPORTUNITY

Operating within the centralized criminal courthouse, Bronx Community Solutions provides meaningful early diversion, pre-plea and post-conviction sentencing options to participants, in lieu of traditional outcomes. By participating in one of Bronx Community Solutions programs, participants are connected to an array of onsite staff, including social workers, case managers, and group facilitators, with the goal of addressing underlying social service needs and connecting participants to an array of community-based organizations, using the arrest as a window of opportunity to change the direction of an individual’s life and avoid unnecessary incarceration.

Bronx Community Solutions seeks a Community Improvement Supervisor. Reporting to the Coordinator of Community Improvement, this role involves supervising individuals mandated by the court to perform community service across various locations in and around the Bronx borough. The Community Improvement Supervisor will oversee offenders engaged in community service projects, support the community improvement department, and collaborate with community partners in the Bronx. Additionally, the supervisor will participate in voluntary service initiatives alongside community members, schools, and other stakeholders.

• Independently oversee a team of six to ten participants mandated by Bronx Criminal Court to complete community service;
• Provide encouragement and guidance to participants to ensure quality work and timely completion of mandated community service hours;
• Maintain a positive and welcoming work environment for all mandated participants so that they may thrive in giving back to the community, rather than seeing their work as punishment;
• Monitor participants' adherence to court mandates, including tracking program attendance;
• Alert the Coordinator promptly to any concerns or emergencies regarding community service;
• Collaborate with the Community Improvement Team and Bronx Community Solutions staff to ensure the efficient operation of our community service program;
• Assist the Coordinator of Community Improvement with administrative tasks, including managing community service compliance data, creating monthly schedules, and procuring necessary supplies;
• Promptly respond to all emails and calls related to community service compliance data;
• Drive community service van(s) safely following NYC DOT guidelines to designated sites as needed;
• Safely return van(s) to the parking garage after work-related events or community service;
• Maintain van(s) cleanliness; report all incidents to coordinator or superiors;
• Conduct presentations and facilitate meetings with volunteers and stakeholders;
• Maintain inventory, replenish supplies, and report on participant compliance regularly;
• Cultivate and sustain partnerships with work sites in the Bronx community, engaging with community programs and volunteers;
• Collaborate with Bronx volunteers on community projects focusing on beautification, community improvement, and environmental justice;
• Participate in required meetings (All Staff Meetings, Department Meetings, Supervision, and Stakeholder Meetings) and presentations with community partners and volunteers;
• Make referrals to the social services department for participants with underlying needs;
• Fulfill additional duties assigned by the Coordinator of Community Improvement, or superiors; and
• Perform other duties assigned.

• High School Diploma, HSE, or GED with 2-3 years of experience as well as lived experience ;
• Bilingual proficiency in Spanish is preferred;
• Valid driver’s license with 2 - 3 years of driving experience;
• Availability for occasional evening and weekend work is required;
• Possess experience in human services settings, demonstrating a foundational understanding of criminal justice, mental health, and human behavior;
• Preferred experience includes working with justice-involved clients, managing volunteers, and conducting outreach activities;
• Exhibit proficiency in crisis management and conflict resolution;
• Have basic computer skills, including familiarity with Microsoft Word, Excel, PowerPoint, and Canva;
• Demonstrated experience in general maintenance and painting is desirable;
• Must have some knowledge of multiple neighborhoods in the Bronx; and
• Display attributes of maturity, reliability, and sound judgment.
• Knowledge and connection to Bronx neighborhoods is strongly preferred. 

Position Type: Full-time.

Position Location: Bronx, NY, with travel within Bronx required.

Compensation: The compensation range for this position is $52,000 - $62,100 and is commensurate with experience. 

Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.