Supervisor, Community Improvement

Bronx, NY
Full Time
Bronx Community Solutions
Entry Level
THE ORGANIZATION
The Center for Justice Innovation (formerly the Center for Court Innovation) is a non-profit organization that works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. The Center's goal is to identify and resolve as early as possible the challenges that bring people into the criminal and civil legal systems. It does this in a number of ways—by developing and running programs that reduce the need for incarceration and enhance economic opportunity, conducting original research to identify what works, and sharing what we learn from our programming and research with those seeking to transform the justice system around the world.
The Center is an 800-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs
The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research
The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance
The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. 

THE OPPORTUNITY
Operating within the centralized criminal courthouse. Bronx Community Solutions provides meaningful early diversion, pre-plea and post-conviction sentencing options to participants, in lieu of traditional outcomes. By participating in one of Bronx Community Solutions programs, participants are connected to an array of onsite staff, including social workers, case managers, and group facilitators, with the goal of addressing underlying social service needs and connecting participants to an array of community-based organizations, using the arrest as a window of opportunity to change the direction of an individual’s life and avoid unnecessary incarceration.

Bronx Community Solutions seeks a Community Improvement Supervisor. Reporting to the Coordinator of Community Improvement, this role involves supervising individuals mandated by the court to perform community service across various locations in and around the Bronx borough. The Community Improvement Supervisor will oversee offenders engaged in community service projects, support the community improvement department, and collaborate with community partners in the Bronx. Additionally, the supervisor will participate in voluntary service initiatives alongside community members, schools, and other stakeholders.

Responsibilities include but are not limited to:
  • Independently oversee a team of six to ten participants mandated by Bronx Criminal Court to complete community service;
  • Provide encouragement and guidance to participants to ensure quality work and timely completion of mandated community service hours;
  • Monitor participants' adherence to court mandates, including tracking program attendance;
  • Alert the Coordinator promptly to any concerns or emergencies regarding community service;
  • Collaborate with the Community Improvement Team and Bronx Community Solutions staff to ensure the efficient operation of our community service program;
  • Assist the Coordinator of Community Improvement with administrative tasks, including managing community service compliance data, creating monthly schedules, and procuring necessary supplies;
  • Promptly respond to all emails and calls related to community service compliance data;
  • Drive community service van(s) safely following NYC DOT guidelines to designated sites as needed;
  • Safely return van(s) to the parking garage after work-related events or community service;
  • Maintain van(s) cleanliness; report all incidents to coordinator or superiors;
  • Conduct presentations and facilitate meetings with volunteers and stakeholders;
  • Maintain inventory, replenish supplies, and report on participant compliance regularly;
  • Cultivate and sustain partnerships with work sites in the Bronx community, engaging with community programs and volunteers;
  • Collaborate with Bronx volunteers on community projects focusing on beautification, community improvement, and environmental justice;
  • Participate in required meetings (All Staff Meetings, Department Meetings, Supervision, and Stakeholder Meetings) and presentations with community partners and volunteers;
  • Make referrals to the social services department for participants with underlying needs;
  • Fulfill additional duties assigned by the Coordinator of Community Improvement, or superiors; and
  • Perform other duties assigned.
Qualifications: The ideal candidate will have: 
  • High School Diploma, HSE, or GED with 2-3 years of experience as well as lived experience ;
  • Bilingual proficiency in Spanish is preferred;
  • Valid driver’s license with 2 - 3 years of driving experience. Candidate must have taken the defensive driving safety course;
  • Availability for occasional evening and weekend work is required;
  • Possess experience in human services settings, demonstrating a foundational understanding of criminal justice, mental health, and human behavior;
  • Preferred experience includes working with justice-involved clients, managing volunteers, and conducting outreach activities;
  • Exhibit proficiency in crisis management and conflict resolution;
  • Have basic computer skills, including familiarity with Microsoft Word, Excel, PowerPoint, and Canva;
  • Demonstrated experience in general maintenance and painting is desirable;
  • Must have some knowledge of multiple neighborhoods in the Bronx; and
  • Display attributes of maturity, reliability, and sound judgment.
Position Type: Fulltime

Position Location: Bronx with occasional travel to other sites.

Compensation: The compensation range for this position is $52,000 - $62,100 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and as such, we do not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities, as well as individuals with prior contact with the criminal justice system. Our aim is to create a supportive and respectful environment where every individual, irrespective of their background or identity, feels valued and included.

As of February 10, 2023, New York City Executive Order 25 rescinded the requirement of the COVID-19 vaccination for City workers, new hires, and contracted employees. Accordingly, the Center does not require all new hires be vaccinated against the COVID-19 virus; however, the Center recommends all staff, interns, and volunteers stay up-to-date on the vaccination.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Kindly refer to the job posting for the relevant contact information. If the contact details are not provided, we kindly ask that you refrain from making inquiries via phone or email, as only shortlisted candidates will be contacted.

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